What is Egencia?
Egencia is the corporate travel management arm of American Express Global Business Travel (Amex GBT), offering a full-service managed travel programme for mid-market and enterprise companies. It combines an online booking tool, travel policy management, expense integration, and 24/7 traveller support under a single managed programme.
Key Features
- Managed travel programme — Combines technology with a dedicated travel management team, supplier negotiations, and programme consulting.
- Online booking tool — Web and mobile booking for flights, hotels, rail, and car hire with policy enforcement built in.
- Supplier relationships — Access to negotiated fares and preferred hotel rates through Amex GBT’s global supplier network.
- Analytics and reporting — Detailed spend analytics and programme performance dashboards for travel managers.
- Duty of care — Real-time traveller tracking and risk alerts integrated with Amex GBT’s security intelligence network.
- 24/7 agent support — Access to human travel agents around the clock for complex itineraries and disruptions.
Who It’s For
Egencia is well suited for companies that want a full-service managed travel programme rather than a self-serve SaaS tool. It is strongest for organisations with high travel volumes, complex itineraries, and a need for dedicated programme management.
Pricing
Custom-priced based on travel volume and programme complexity. Contact Egencia directly for a proposal.
Integrations
Integrates with major HR and ERP platforms. Expense integration available with SAP Concur, Expensify, and Amex GBT’s own expense tools.
